Here’s What Residents And Families
Think Of Life At Northfield House
And The Care They Receive.

So how do you know if a care home really is as good as it might seem from a short visit?

One of the best ways is to have an independent evaluation of what the residents, families and healthcare professionals really think about a home.

These reviews of Northfield House are taken from, a completely independent organisation and one of the premier resources for people looking for care facilities in the UK.

Northfield House has an overall rating of 9.7 out of 10 and is the highest rated specialist dementia care home in the Stroud area. 

Home was bright and clean. Staff were helpful and cheerful, residents were always happy and well looked after. Rooms seen were clean and care has been taken to make them "homely". The overall atmosphere was comfortable and the staff work hard to make it a "home from home".

How likely would you be to recommend Northfield House? Likely

James H, nephew of resident
23 October 2015

I am very happy here. The staff are very lovely and will help me when I need it. The food is good. The house is kept in immaculate condition.

How likely would you be to recommend Northfield House? Extremely LIKELY

Lilian B, resident / service user
14 October 2015

Mum moved to Northfield House from hospital in April 2014. Initially for respite and then long term care. Mum is so happy there - and we are thrilled to have found somewhere caring and loving. The staff are all lovely an lively! A lot of younger carers as well as experienced but they all have the same thing in common - care and compassion.

Northfield is not a new build (a lot of other nursing home, we found quite sterile) but it has a friendly lived in atmosphere, where mum finds reassuring more like being in her own home.

Sally H, daughter of resident
2 April 2015

During the time my Mother has been at Northfield House (20 months) the family have always been completely satisfied with the care she has received. The home always has a pleasant smell and her room is decorated to her taste. The staff can often be found helping my Mother with her Jigsaw puzzles and giving her copious cups of Tea.

How likely would you be to recommend Northfield House? Extremely LIKELY

Peter Hendy, son of resident
27 March 2015

My Mother has been a resident at Northfield House for 6 years, I am always made to feel welcome when I visit. The home has a friendly home from home atmosphere. Mums health has deteriorated due to her Dementia, the staff work hard to make Mum look nice,she is of a Welsh origin, and a memory box has been made to help mum's memory of Wales. Her room is made very personalised also to help mum feel at home. Nothing is too much trouble for the Staff at Northfield it is just like one big family. I cannot speak highly enough of Northfield, and have often recommended it to others.

How likely would you be to recommend Northfield House? Extremely LIKELY

Maureen Turner, daughter of resident
26 March 2015

My mother has been well looked after, she tells me the food is good and when I visit her room is is always clean.

Eileen T, daughter of resident
18 March 2015

When I realised that my mother was no longer able to live in her own home, I was so worried about finding a place for her that I would be happy with. I visited many homes, some were ok, but I was holding out for a Very nice place. Fortunately a good friend of mime had a son who was working on some plumbing at Northfields House. He thought that the home and staff were marvellous, I took that as being a better recommendation than being escorted around being shown what they wanted me to see. I was very impressed with everything at Northfields. I like the staff, the occupational therapist were wonderful, and the rooms were so clean and bright, it reminded me of a good hotel.I liked the garden area, and the way that although it was safe, if anyone wanted to walk around outside, they were free to do so (escorted if needed). I myself felt very welcome each time I visited. I cannot think of a nicer place for my mother. I would not hesitate to recommend Northfield House to anyone.

Patricia B, daughter of resident
4 March 2015

My husband was very happy and comfortable at Northfield House. He enjoyed taking part in the activities which were organised, and the occasional trips out. As relatives we were always warmly welcomed at all times. 

How likely would you be to recommend Northfield House? Extremely LIKELY

Kaye W, wife of resident
27 February 2015

Margaret had settled very well over the three years she resided at Northfield, unfortunately due to her Alzheimer's illness she could not concentrate for long periods. For example minutes which was difficult for the staff and carers and myself to take in the whispered answers in the conversations. From my experience MUSIC was the key to jog the memory, Margaret has played the piano from 11 years old and electric organ, her memory jolted and she would sing words from old songs 30 years ago. I visited Northfield apart from short breaks over 3 years and can only thank the staff for everything they did.

How likely would you be to recommend Northfield House? Extremely LIKELY

Austin W, husband of resident
26 February 2015

Northfield House is an excellent care home. The staff are extremely well trained, very caring, and work hard to meet the needs of individual residents. The staff, together with the highly experienced and competent management team, have created a safe and friendly environment for all of the residents. Anyone considering a care home for a relative in the Stroud area should have a visit to Northfield House at the top of their list.

I am very happy that we found Northfield House, and I am very grateful that my mother is receiving such good care.

How likely would you be to recommend Northfield House? Extremely LIKELY

Austin W, husband of resident
26 February 2015

All recommendations have been submitted through the independent website and are subject to the terms and conditions.

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